Privacy Policy

Information disclosure obligation

The protection of your personal information is very important to us. We therefore process your data solely on the basis of the legal provisions ( DSGVO ). In this privacy policy we inform you about the most important aspects of data processing within our website.

Contact us

If you contact us via the form on the website or by e-mail, your data will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent. Data transmitted via the website are transmitted in encrypted form (SSL). Sending emails with your personal program is done, in most cases, not encrypted. You should therefore send any sensitive data by email to us.

Data Storage

We point out that for the purpose of simpler purchasing process and for subsequent contract processing by the web shop operator in the context of cookies or similar technology, the IP address are stored, as well as the name, address and payment information of the buyer.

In addition, the following data is also stored with us for the purpose of the contract: name, email address, payment information. The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data we can not conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transmission of payment information to the processing bank / payment service provider for the purpose of debiting the purchase price and to our tax advisor to fulfill our tax obligations.

After aborting the shopping process, the data stored with us will be deleted or not stored at all. In the case of a contract, all data from the contractual relationship are stored until the tax retention period (7 years).
The data name, address, purchased goods / service and date of purchase are also stored until the end of product liability (10 years). Data processing is based on the statutory provisions of Art. 6 para. 1 lit. a (consent) and / or lit. b (necessary for fulfillment of the contract) of the GDPR.

Cookies

Our website uses so-called cookies and similar technologies (HTML5 Local Storage). These are small text files that are stored on your device using the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit. They stay like this Signed in or her shopping cart not yet stored in your browser.

If you do not want this, you can set up your browser to inform you about the setting of cookies and allow this only in individual cases.

Disabling cookies may limit the functionality of our site.

Web Analytics

Our website uses functions of the web analysis serviceGoogle Inc. (Google) Facebook Inc. (Facebook) und Hotjar Ltd. (Hotjar). For this purpose, cookies are used that allow an analysis of the use of the website by your users. The information generated thereby is transferred to the server of the provider and stored there.

You can prevent this by setting up your browser so that no cookies are stored.

We have entered into an appropriate contract data processing contract with the provider.

Your IP address is detected, but pseudonymized immediately (for example, by deleting the last 8 bits). As a result, only a rough localization is possible.

Data processing is based on the statutory provisions of Art. 6 para. 1 lit. a (consent) and / or f (legitimate interest) of the GDPR.

Our concern within the meaning of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.

The user data is kept for a period of 50 months.

newsletter

You can subscribe to our newsletter via our website. For this, we need your e-mail address and your declaration that you agree to receive the newsletter.

Once you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.

You can cancel the subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: privacy@tourbookers.com. We will immediately delete your data in connection with the newsletter dispatch.

Your rights

You have the rights to information, correction, deletion, restriction, data portability, revocation and opposition.

You can reach us under the following contact data:

tourbookers GmbH
Zielstattstr. 19
81379 Munich
Germany

info@tourbookers.com

Our data protection officer can be reached at:
privacy@tourbookers.com